24/7 Desk / Options

Start with coverage.
Add options as your
needs grow.

Fewer missed calls and clearer next steps can start with a simple setup. Add languages, workflows, or connections when you need them.

Start with the calls you need covered. We’ll agree on any extra steps or connections before we add them.

The starting point

24/7 Desk

One clear path for the calls your team wants covered.

SETUP$349one time
CORE$349/monthmonthly service
Get started with 24/7 Desk

Includes the core service

  • 24/7 call answering
  • Custom business greeting
  • Approved FAQ handling
  • Caller intake
  • Urgency and escalation rules
  • Structured call handoff and report
  • One primary call flow
  • An included usage allowance, agreed for your call pattern

The included call allowance is confirmed during setup. We’ll review your expected volume before recommending a higher-volume package.

Add only what earns its place

Choose the help that fits your business.

More useful conversations

Add language and intake options with setup.

English / Spanish call handling

Available with setup

Greet callers in English or Spanish and learn what they need.

+$99/month+$199 setup

Lead qualification

Available with setup

Ask the questions that help your team choose a next step.

+$79/month+$199 setup

Custom intake workflow

Available with setup

Shape questions and handoff for a specific request.

+$79/month+$299 setup

Explore conversation options →
Professional wearing a headset at work

Scheduling and routing

Some options are coming soon and need integration.

Appointment scheduling

Coming soon

Book, change, or confirm appointments.

+$99/month+$299 setup · after calendar validation

Calendar integration

Coming soon

Connect a supported calendar.

QuotedSetup/access scoped first

After-hours emergency routing

Coming soon

Route urgent calls to an agreed, staffed contact.

QuotedDepends on coverage

Dispatch workflow

Available with setup

Send job details through your agreed dispatch process.

From +$199/monthFrom +$499 setup · scoped to process

Explore scheduling options →
Paper calendar and notes on a wooden desk

Keep the right people in the loop

Email and system integrations are coming soon.

Email handoff or notifications

Coming soon

Send a clear call summary to your team by email.

+$25/month+$149 setup · sender setup required

SMS handoff or notifications

Coming soon

Text alerts after messaging and consent setup.

+$25/month+$149 setup · messaging approval required

CRM integration

Coming soon

Add approved call details to a supported CRM.

QuotedBased on CRM and access

Custom integrations and automation

Coming soon

Connect another system after review.

QuotedAfter technical review

Explore notification options →
Phone showing a call summary notification

Grow the coverage

Add teams or locations with setup as coverage grows.

Additional call flow

Available with setup

Give callers another clear path through your business.

+$49/month+$149 setup/flow

Additional department

Available with setup

Give another team its own intake and routing.

+$79/month+$199 setup/department

Additional location

Available with setup

Set greetings, hours, and handoffs by location.

+$99/month+$199 setup/location

Higher call-volume package

Available with setup

Set an allowance around expected call volume.

QuotedBased on expected call volume

Explore coverage options →
Quiet office interior with warm daylight

A useful comparison

Before you add another receptionist, compare the cost of coverage.

If you mainly need help answering, sorting, routing, and recording calls, you may be able to extend coverage without hiring another full-time receptionist.

Get a free call coverage review
U.S. receptionist median wage · May 2025$18.27 × 40 × 52

hourly wage × hours each week × weeks each year

≈ $38,000/year$38,002 from displayed rate; BLS reports $38,010

Wages vary by state, experience, and employer.

24/7 Desk starts at$349/month

($4,188/year), plus a one-time setup of $349.

It covers a defined call-handling scope. One receptionist cannot cover every hour of every day. Nights and weekends need extra coverage. Employers also pay payroll taxes and benefits, so this compares wages only, not the full cost of hiring.

24/7 Desk does not replace everything a person at the front desk does, including their judgment and personal relationships.

Wage source: U.S. Bureau of Labor Statistics, Occupational Outlook Handbook, May 2025 median hourly wage. Market reference: Smith.ai AI receptionist pricing and Smith.ai receptionist pricing (checked October 2026). Competitor packages differ in included calls and services; these are context, not like-for-like quotes.

A sensible way to grow

Start simple. Add the next useful step.

You decide what to add. We’ll agree on how it should work and what it costs before setup starts.

  1. 0124/7 DeskAnswer and document
  2. 02Language & intakeUnderstand more callers
  3. 03Scheduling & routingMake the next step clearer
  4. 04Reporting & CRMConnect the handoff
  5. 05More teams & volumeExtend coverage carefully

Find the right starting point

Tell us which calls are getting missed.

We’ll talk through the calls you miss and suggest a setup that fits your team.